你好,对不起,这是一个长!所以我基本上雇了一个施工技术员/建筑公司做一个翻新的新属性。我想要完成它,那么我就可以在2018年11月16日。厨房没有完成,新建成的衣柜没有完成在休息室和绘画没有完成。浴室地板上也没有完成。所以我不得不适应他们完成工作。我也有一个活跃的、大鼻子的2岁所以这对我来说并不容易。基本上,我发出了一个障碍列表详细说明所有的碎片如我不满意。洞在墙上作画,直立墙和篮板和墙之间的缝隙。散热器太大的浴室,让木质浴室门的后面。 Flooring doesn't feel like new. So, builder has come back and made excuses for the snags and said he will sort it. But I've given him enough time right to do so right? Also cleaners had been booked in but they didn't turn up and no one told me until the next day! Then he's like, can we book the cleaners in next week. Of course I said no and now he's saying that I didn't want the cleaners! He's saying that I wanted a plain white wood sliding wardrobe door (door only as the wardrobe was already built in) They knocked out all the plaster and interior shelving saying that they had to as standard wardrobe doors only come in that size. Now he's saying that I SAID that I wanted a mirrored sliding wardrobe door. But I NEVER did and hence there is a white sliding door in place, just bigger than the previous wardrobe! It seems to me that he is not admitting his/his companies faults but it doesn't mean he can bat it back to the client right and say it was me or it was the previous owner! I've lost all trust in this trader. I want him to reduce the final invoice to take into account, the stress and anxiety caused, rushed jobs not done properly, the delays and also implying that I've lied. I don't want him to come back to the property as I feel completely ripped off and taken advantage of. I've been nice and accompanying but I've just had enough. Unfortunately I didn't put all my requests in writing as he said that he had them in his notebook and didn't need it in writing. I refuse to speak to him on the phone from now on and only write emails. He keeps calling though. When the job was going on, I kept calling him for updates before we moved in but no answers, now he keeps calling me. I have already paid £18k for the job. He wants more. Am I dealing with a rogue trader? What can I do? He seemed like he was a nice and genuine guy but now I don't think so.