气体服务和故障

我的燃气锅炉安全检查和服务预定在3月7日星期六，因为它在3月8日到期。安东尼确实在3月7日发短信给我和我的房客，说他因为身体不适不能参加。我问我是否需要再找一个燃气工程师，还是过几天重新预约，他说他会重新安排他做安全检查。几天后我联系了他，因为我没有听到任何消息，问他是否可以预订另一个日期。他说是3月14日星期六。我说当时进行安全检查是非常重要的，因为它现在已经过期了。他说他可以追溯但我说我不知道你可以这么做。他说，正常情况下你不能。我说如果不允许，请不要这样做。我发现这是不允许的，所以很惊讶他在安全检查中提供了这个。我在周一16号给安东尼发短信，问他周六14号过得怎么样，他直接回了短信道歉，说他因为身体不舒服没有参加。 I checked with my tenant and she hadn't been informed that he wasn't coming and had waited in for him. Whilst I understand people get unwell, I would have thought a minimum of a text to the tenant would have been possible on the day, the day after or even 2 days after. However, it wasn't until I text, that it came to light that Anthony had not attended as arranged. I have had to make other arrangements with another Gas Engineer. So based on my experience, I do not feel I could recommend Anthony's reliability or communication (no idea about his work)